Share an AllergenLens result, save a snapshot or report a missed allergen

A result is often something you want to show someone else: a partner doing the shopping, a grandparent looking after a child, or a teacher planning a class snack. AllergenLens turns a result into one clear picture you can keep or send, without an account or a link to a server. And when the app gets something wrong, there is a simple way to tell us.

What a snapshot shows

A snapshot is a picture of the result drawn as a printed card, always on a light background so it reads the same wherever it ends up. It includes:

• the product name, and when the label was scanned and checked
• the label photo, when the scan has one
• the overall result card, such as Contains with the allergens it named
• a row for each person checked, with their result and what matched
• What we read, with every match marked. For a long label it shows only the parts that matched
• the reminder to always read the label, and the allergen word list version it was checked with

Because the snapshot carries the label text and the reasons, the person who receives it can see why the app said what it said, not just a red or orange badge. That matters: a result only means something next to its reasons. The highlights post explains the marks in What we read.

Save snapshot or Share

The two buttons sit under the heading Keep this result:

Saved snapshots live in Settings under Result snapshots. Open one to zoom in, share it again or delete it. Deleting a snapshot doesn't delete the scan, and deleting a scan doesn't delete its snapshots, so a picture you kept for a school form stays where you put it.

Report a missed or wrong allergen

No word list knows every name an ingredient hides under, and the camera can misread a word. When you spot a mistake, tap Report a miss. You'll find it in three places: a card near the end of the result (Something missed or flagged by mistake? Send us the text that was read.), the More menu at the top of the result, and under an allergen when the Contains line names something the app didn't match in the ingredient list.

The Report a miss screen shows exactly what will go into the email before anything is sent:

• Flagged words: each word the result points at, with what it was matched to and how
• Text read from the label: the text as the app read it
• Versions: the app version and the allergen word list version

Tap Write email and your email opens with these details under the heading Details from AllergenLens, with a blank space at the top for your own words: what was missed, what the pack actually says, or a photo of the bit that matters. The report includes no profile names.

Attaching the label photo

If the scan has label photos and Mail is set up on your iPhone, a switch offers Attach the label photo. It is Off unless you turn it on, and only photos of this label are attached. If you use another mail app, the app opens it with the same details and reminds you: To include the label photo, attach it in your mail app. Without any mail app, you can copy the support address and write from another device.

The allergen word list only changes with an app update, so a report never changes your result straight away. The word list updates post explains how saved scans are checked again when a new list arrives.

FAQ

Download AllergenLens to keep and share the results that matter.